At CORSAIR We Wanted To Deliver The Amazing Capabilities Of Our Wired Keyboards While Offering Excellent Wireless Battery Life, But Understand That Some Customers May Want Maximum Backlighting Regardless Of Power Consumption. The 100% LED Brightness Setting Can Be Enabled Via CUE, But Will Noticeably Reduce Battery Life.




To Ensure That The K63 Wireless Keyboard Charges As Quickly As Possible It Requires More Power Than A USB 2.0 Port Can Provide.




CORSAIR Recommends Using The Low (33%) Brightness Setting To Achieve The Best Combination Of Vibrant Illumination And Long Battery Life (Up To 25 Hours). Turning Backlighting Off Will Greatly Extend Battery Life Up To 75 Hours.




A Defective Memory Module(S) Can Cause Various Issues On Your Computer. These Are Just A Few Of The Possible Issues You May Encounter. It Is Important To Remember The Issues Below Can Also Be Caused By More Than Just Defective Memory.

  1. Computer Doesn't Boot And/Or You Get A Beep Code. Check Your Motherboard Manual For The Error Code If You Are Unsure What It Means.
  2. Random Computer Crashes Including BSOD (Blue Screen Of Death), General Protection Fault Error Messages, Illegal Operations, Fatal Exceptions, Etc.
  3. Random Reboots.
  4. OS Or Other Application Installation Failure.

How Can We Be Sure That The Memory Is Defective Before Starting The RMA Exchange Process?

There Are Programs Available That Are Designed To Test The Computer's Memory. We Recommend Memtest86+ To Test Your Computer's Memory.

Please Visit This Link To Download And Install Memtest86+ For An ISO Image Or USB Drive: Link

To Make A Bootable Floppy From With In Windows,
First You Would Download The Memtest Utility To Your HDD, Then Using Www.Winzip.Com Extract It To The Same Directory. 
Please Then Get A Floppy And Do A Fresh Full Format On It, And If There Are Any Bad Sectors Just Throw It Away And Get A New One. Then Click On The Install.Bat File In The Directory Where You Downloaded And Extracted The Files And Follow The On Screen Prompts.

To Make A Bootable CD From Within Windows You Would Download The ISO Image That Has A .Zip Extension. .Tar Would Be For UNIX.
Then Use Www.Winzip.Com To Extract The ISO Image To The Same Directory That You Downloaded It To. Then Using CD-R Software You Will Burn The Image To CD. Note: Do Not Copy The Image; There Is Usually An Option Under File Or Burner To Burn Image.

Note: If You Have Recently Added Any New Memory Into The Computer, We Suggest You Temporarily Remove It To Make Sure It Is Not The Cause Of Your Issue Before Testing With Memtest. Please Make Sure You Back Up All The Data From The USB Drive Before Memtest86+ Installation As It Will Require A Format.




How Do I Make A Warranty Claim?

Prior To Submitting Your Warranty Claim, We Recommend Checking The Corsair Knowledge Base At Https://Support.Corsair.Com/ First, Where You Can Find Answers To Commonly-Asked Questions. You Can Also Receive Troubleshooting Assistance By Clicking Ask A Question Or Proceed With Product Replacement By Clicking Request An RMA.

Valid Warranty Claims Should Be Processed Through The Retailer Where The Item Was Purchased During The First Thirty (30) Days After Purchase. This Period May Vary Depending On Where You Purchased Your Product; Please Verify The Return Policy With The Retailer Where You Purchased Your Product. Any Warranty Claims That Cannot Be Processed Through Your Original Point Our Purchased Should Be Submitted To Corsair At Https://Support.Corsair.Com/ 

What Are Corsairs Replacement Options?

Corsair Offers The Following Warranty Fulfillment Options:

Standard Replacement:

Through Corsairs Standard Replacement Process, Corsair Will Issue An Approved RMA Number For The Return And Replacement Of Your Defective Product(S). Our Standard Replacement Processing Time From Receipt Of Your Product(S) To The Replacement Product(S) Shipment Is 1-3 Business Days Plus Transit Time.

Express Replacement:

At Corsair, We Understand The Need To Be Up And Running At All Times! To Minimize Down Time, We Offer An Express Replacement RMA Process. Through This Process Corsair Will Ship Your Replacement Product(S) Prior To Receiving Your Defective Product(S). This Process Requires A Valid Credit Card Where A Holding Fee Will Be Applied For The Cost Of The Product Until The Returning Product(S) Are Received By Corsair. To Avoid Being Fully Charged For The Express Replacement Product(S), The Defective Product(S) Must Be Received By Corsair Within 10 Business Days From The Date Your Express Replacement Order Is Shipped.

Accessory Product Request:

Experiencing A Problem With A Corsair Component Product? Many Of Corsair Products Have Easy To Install Replacement Accessories Which Will Resolve The Issue And Prevent The Need To Return The Entire Product For Replacement.

Where Do I Ship My Items?

Corsair Operates Multiple RMA Receiving Locations Worldwide. Your RMA Confirmation Will Specify The Specific Return Address You Must Use When Sending Your RMA Package. This Will Be Your Standard Return Location And Should Not Be Changed Without Prior Approval From Corsair. Any Packages Received At An Unauthorized Location May Be Refused And Returned To The Sender At The Senders Expense.




Lot Codes For Corsair Products Can Generally Be Found In The Follow Locations. For More Specific Information, Please View The Corsair Knowledge Base Lot Code Article For A Particular Product Series.

Headsets: The Code Is Located On The Earcups Arm.

Speakers: The Code Is Located On The Back Of The Subwoofer.

Case: The Code Is Located On The Back Panel.

Cooling: The Code Is Located On The Radiator.

Flash: The Code Is Located On The Units Packaging, Near UPC Barcode.

SSD: The Code Is Located On The Label On Top Of The SSD.

Mice: The Code Is Located On The Label Taped Next To The USB Connector.

Keyboard: The Code Is Located On The Packaging Near The UPC Barcode.

Memory: The Code Is On The Memory Modules Label.

PSU: The Code Is On The PSU Label, Next To The Serial Number.




1. What Wireless Frequency Does VOID Wireless Use?

All VOID Wireless Headsets Use The 2.4GHz Frequency.

2. What Kind Of Drivers Do The VOID Headsets Use?

All VOID Headsets Use Custom Tuned 50mm Neodymium Powered Drivers.

3. How Does Void Differ From The V1500/H2100?

VOID Headsets Are An Upgrade From The H2100 And H1500 Series Headsets In Virtually Every Aspect. Starting With The Mechanical Design, VOID Is Built From The Ground Up To Redefine Comfort And Enable Marathon Gaming Sessions With A Revolutionary New Ear Cup Shape And Top Of The Line Microfiber Fabrics And Memory Foam. On The Wireless Versions, Battery Life Has Also Been Improved From 10-12 Hours To About 16, A Very Healthy Improvement. This Is Thanks In Part To The New 2.4GHz Chipset That The VOID Wireless Uses — A Brand New Design That Enables Low Power Consumption But Has A Much Greater "Polling Rate", For Virtually Zero Dropouts And Much More Robust Signal Lock. /P>

All Of The VOID Variants Enjoy An Improved Unidirectional Microphone (And The Convenience Of Instant Feedback With InfoMic On The Wireless And USB Models), And Acoustic Tuning Is Vastly Improved Thanks To A New Driver That Is Combined With The Digital Signal Processing (DSP) Power Of The Corsair Utility Engine (Or CUE, For Short). Using CUE Also Enables Users To Deploy A Single Software Suite To Command And Control All Of Their Peripheral Devices (Including RGB Color, Another Feature That Is Unique To The VOID Wireless And USB Headsets), Instead Of Using Separate Software Packages.

4. Does VOID Have Programmable Buttons/G-Keys?

The VOID User Interface (UI) Has Been Greatly Simplified To Offer Expansive Control Right From The Headset Itself Without The Need For Multiple Confusing And Complex Buttons. With The Powerful CUE Control Dial, You Will Enjoy Instant Control Of Your Audio Experience Not Possible With Any Other Headset. In Addition To Volume Control, A Short Key Press (SKP) Of The CUE Control Will Cycle Through The EQ Presets. A Long Key Press (LKP) Enables And Disables Dolby 7.1 Right From The Headset Itself Without Having To Interrupt Your Game.

The Mute Button Has Dual Functionality As Well: Naturally, A Short Key Press (SKP) Will Mute/Unmute The Microphone, But A Long Key Press Will Enable/Disable The Microphones "Side Tone" Feature.

The Power Button Turns The Headset On Or Off With A Short Key Press (SKP), But A Very Long Key Press (VLKP, About 8 Seconds Or Longer) Will Put The Headset Into "Pairing Mode". The VOID Wireless Headset Comes Pre-Paired From The Factory, So This Process Usually Isnt Necessary For Most Users. (See No.16 For Information About How To Pair Your Headset To The USB Receiver, If Necessary).

5. What Is "Side Tone"?

Side Tone Will Add A Little Bit Of Your Voice Back Into Your Audio Output — This Enables You To Self-Modulate Your Speaking Volume Because You Hear How Loud Your Own Voice Sounds.

6. Is The Mic Flexible?

Yes! All Of The VOID Headset Microphones Use Thermoplastic Elastomers (TPE) AKA Thermoplastic Rubbers, Enabling The Microphone To Be Very Flexible And Keep Its Structural Integrity. In Fact, We Recommend Bending The Mic Closer To Your Face For Better Mic Performance. (See The Photo At No.7, Below)

7. How Much Of An Improvement Will I See If I Bend The Mic Closer?

Adjusting The Mic Could Potentially Increase Mic Sensitivity By 10dB (Or About Twice As Loud). The Image Below Shows The Optimal Placement Of The Mic For The Best Performance.


Your New VOID Headset Features A High Performance "Uniderctional" Microphone Designed To Reject Noise Other Than Your Voice, But It Must Be Pointed Directly At Your Mouth To Function Correctly.

  • Bend The Flexible Microphone Boom To Best Fit Near To The Left Corner Of Your Mouth
  • The Microphone Should Be About 1.5 Inches / 4cm Away From Your Mouth For Best Performance.
  • Weve Found That About A 30 Degree Bend Is A Good Place To Start, But Feel Free To Increase Or Decrease This If Your Mic Is Too Loud Or Too Soft.

8. How Can I Change My EQ Settings?

EQ Settings Can Be Edited By Using Corsair Utility Engine (CUE). You Can Create New EQ Profiles, Hide Ones You Dont Use, As Well As Sort Them In The Order That CUE Control Cycles Through.

9. What Else Can Be Done Using CUE?

The VOID Headset Can Be Easily Customized Using CUE. Each Ear Cup Is Equipped With RGB LEDs And Just Like With Our Other RGB Devices, You May Customize Colors And Lighting Patterns. With CUE Link Lighting May Be Synchronized Across All Of Our Other RGB Devices.


10. Does My Content Need To Be In Specially Encoded To Take Advantage Of Dolby Headphone? Do I Need To Look For PC Games With The Dolby Logo?

No. Dolby Headphone Works With Any Stereo, 5.1, Or 7.1 Audio Stream.

11. Is It Possible To Use The Headset Without Any Software Installation?

Yes. This Means You Will Not Be Able To Customize Any Lighting Effects, Or Use Any Of The EQ Settings And Dolby. The Firmware Will Also Need To Be Updated On The Headset As Well.

12. How Do I Know My Headset Is Charging?

While Charging, The LEDs On InfoMic Will Light Up. Depending On The Battery Levels The LED Will Light Up Different Colors – Red: Low Battery, Amber: 20% Or Higher, Green: Fully Charged

13. Ive Plugged My Headset In To Charge But It Doesnt Appear To Be Charging And Doesnt Turn On. Whats Wrong With It?

The Headset May Have Inadvertently Been Placed In "Bootloader Mode". When In Bootloader Mode, The Headset Will Disable All Audio And Lighting, In Other Words It Will Appear To Be Off. Bootloader Mode Is Our Failsafe Protocol That Prevents The Headset From Becoming Unresponsive, Which Typically Happens If The Headset Is Improperly Disconnected During A Firmware Update.

14. I Never Disconnected My Headset During A Firmware Update. Why Is It In Bootloader Mode?

If A Button Is Held Down Inadvertently While Plugging The Headset In To Charge, It May Go Into Bootloader Mode.

15. Is There Any Way To Recover The Headset From Bootloader Mode?

Yes. If You Re-Flash The Firmware The Headset Will Return To Normal. You Can Do This By Going Into CUEs Settings, Under Settings, There Will Be An "Update Firmware" Button. Click The "Update Firmware" Button And Use "Force Update From The Server" Option. Once The Headset Is Recovered, It Will Need To Be Paired With Wireless Adapter.

16. How Do I Pair My Headset To The Wireless Adapter?

First You Will Need To Use A Paper Clip To Insert To The Small Hole Under The White LED On The Wireless Adapter. Press And Hold It For A Few Seconds And The White LED Will Begin Rapidly Flashing. Then On The Headset Press And Hold The Power Button (While The Headset Is Off) For 8 Seconds, If Done Correctly The LEDs On InfoMic Will Begin Flashing Green And Red. Once The Headset Is Paired, InfoMic Will Indicate That It Is Paired By Pulsing Green And The Adapter Will No Longer Rapidly Flash.

17. My Headset Lights Up But I Dont Hear Any Audio. How Do I Get Audio Working?

Make Sure That Under Your Windows Setting That The VOID Headset Is Set As Your Default Playback Device.

18. Does VOID Wireless Have An Auto Shutoff Function?

Yes. VOID Wireless Will Begin The Automatically Shut Off Process If It Does Not Detect Audio For 10 Minutes. After The 10 Minutes, Users Will Be Prompt That Automatic Shut Off Started And Given 60 Seconds To Cancel If Needed.




In Microsoft Windows 7 And Earlier, Bluetooth Wireless Adapter Manufacturers Developed Their Own Unique Drivers For Connectivity. While The CORSAIR K63 Wireless Keyboard Has Been Validated In Windows 7 With The Included USB Wireless Receiver (2.4GHz Wireless Mode) And USB Data / Charging Cable (Wired Mode), The Variability In Manufacturer Bluetooth Wireless Drivers May Cause Some Users To Experience Bluetooth Connectivity Issues.

CORSAIR Recommends The Following Solutions To Resolve Windows 7 Bluetooth Wireless Connectivity Issues:




CUE Support Is Only Available Via 2.4GHz Wireless And USB Wired Modes.




The Keyboard Backlighting Will Turn Off After 15 Minutes To Save Power When Idle, But Will Return Upon Key Press. This Feature Can Be Adjusted Or Disabled Via CUE.

Backlighting Will Also Turn Off When The Battery Is Critical And Will Be Automatically Restored After Charging.




To Reset The Keyboard To Factory Settings, Hold The ESC Key While Turning The Keyboard On, Then Release The ESC Key After Two Seconds. The Keyboard Will Then Power On Normally.